We, like everyone, are preparing for the worst case scenario in relation to the worldwide Coronavirus (COVID – 19) pandemic. At the moment, our business is responding based on the specific guidance issued by UK Government and the NHS. The best available advice to date, suggests it is inevitable that businesses all across the country will be disrupted to some degree or another by the outbreak.
We are taking every precaution, within reason, to protect our staff, whilst maintaining as full a service as possible for our customers and the following practical measures have been implemented:
- Contingency plans have been made for staff to work from home, wherever required
- Property inspections shall continue as planned however greeting clients on site is suspended
- Staff car sharing has been implemented to restrict commuting via public transport
- Staff direct dial numbers will be diverted to mobile phones, wherever required, in home working situations
We do not believe that you should have any difficulty contacting us by telephone, but if for any reason you do, please email firstname.lastname@example.org with details of your query. You can also get in touch via the contact forms on our website, or via our mobile app.
We plan to maintain our general business terms and conditions, and our Written Statement of Service, as fully as we can, however, please bear in mind that Government directives could take matters out of our hands and ultimately impact on our services levels. Please also bear in mind that any Management service is dependent upon the availability of service from contractors whose service might also be significantly impacted by this outbreak.
We will continue to monitor the developing situation and keep you updated where this is likely to impact on the provision of service. We hope that you, and those closest to you, remain safe and well during this difficult time.